New toy arrived.....finally....after customs delays and backorder, etc.
I gotta say....HTGSupply is slipping. i don't know whats up with them lately but i was not that satisfied with them this go around. i suspect there sales are increasing and service is lacking as a result.
First off, they never sent me the email notification like they said they would so i couldn't track the shipment. Then when i called to follow up on what was taking so long to recieve it, they told me their shipment was intercepted by customs and that each box was being opened and inspected. This is customary practice. I have no problem with that.....except im paranoid about govt employees snoopn through my stuff. Stickers with RFID chips and what not are to easy to slap on anything.
so i bring up this concern and they tell me..."don't worry bout that, we REPACKAGE EVERYTHING" huh.....ok im ok with that i guess. Still no tracking info again.
well i get the package, and their idea of repackaging is sticking the searched box inside another box. that is not re packaging.
Now that i go through my order i see they have not fulfilled my complete order as i'm missing the spare 1KW bulb i had ordered.
anyway...i got a digital 1kW and i'm stoked none the less.
cant wait to see how the 1kW compares to the 400W.
peace