The Original Old Farts Club

[Tattered Old Graywolf]

Hows that GW. Now you can see the video. Ive seen it before. He has several. Funny as ****.
All you have to do is save the video and then click on the little video camera icon above by the smiley face. A box will pop up and then drag the video into the box.

Thanks! The bird does a good job eloquently expressing some of my current political thoughts.

 

[user 60570]

Thanks! The bird does a good job eloquently expressing some of my current political thoughts.

yes Sir , mine too!

 

[pute]

Morning OFC.

 

[ROSTERMAN]

Morning OFC.

Hey Gorgeous

 

[ROSTERMAN]

Putes in your past life did you every have that one customer who was looking to buy be that azzhole? I bet you have some good war stories of the sales days

 

[pute]

Putes in your past life did you every have that one customer who was looking to buy be that azzhole? I bet you have some good war stories of the sales days

I actually only sold cars for 4 years....last one I personally sold was in 1979. That is when I moved to sales mgr. Became a minority owner in 91. And you can't believe what goes on inside a car dealership.

But we called the guy you just described as a "KNOW IT ALL KNOW NOTHING". A good salesman could turn a guy like that around in 5 minutes....most of the time.

 

[ROSTERMAN]

The last Truck I purchased I got 1000 under tissue and dealer showed me it too.
Paid like 12 grand less then sticker price.
They tried to sell me the world I said Nope
I miss Edmunds the way it use to be

 

[ROSTERMAN]

 

[pute]

Wrong!!! If you make Short Term Decisions and screw everybody you don't last very long. Repeat and referral business is the key yo long term success. The sales department sells the first car.....good customer service sells the next one....I wanted customers for life. You don't get that by trying to go everybody.

The customers you make the most $$$ from are the ones you keep for a lifetime.

 

[user 60606]

old school ideology goes a long way

 

[giggy]

morning, been being lazy this morn, rained hard this morn so i just rolled over till i couldn't lay there no mo. now watching music videos and burning a bowl.

 

[Dan789]

Wrong!!! If you make Short Term Decisions and screw everybody you don't last very long. Repeat and referral business is the key yo long term success. The sales department sells the first car.....good customer service sells the next one....I wanted customers for life. You don't get that by trying to go everybody.

The customers you make the most $$$ from are the ones you keep for a lifetime.

I was looking to go into business, and visited a local Ford dealership in Elk Grove Ca., answered an add where they had a Ford 3/4 ton service body truck, it was a new year old and shown in the paper for $19,900 and change. That was a total lie as in the eleventh hour, they said, hey the service body is extra. That’s took me to an auto broker. It was the easiest, no problems, good price deal ever. That salesman still sends me postcards on mine and wife’s birthdays, plus a few assorted times during the year, 16 years later.

 

[Unca Walt]

Fargin iguana had the temerity to come waddling across my property.

Sixty-five feet with my Ruger Single Six. Right in the noggin. <-- That ain't a Single Six, but I am still gonna brag.

Being an old pirate (soon I will be lookin' back at 80) -- I am pleased to be able to aim a gun -- if I can remember how to load it.

 

[ROSTERMAN]

Fargin iguana had the temerity to come waddling across my property.

Sixty-five feet with my Ruger Single Six. Right in the noggin. <-- That ain't a Single Six, but I am still gonna brag.

Being an old pirate (soon I will be lookin' back at 80) -- I am pleased to be able to aim a gun -- if I can remember how to load it.

You are a pisser (funny) and a good man Walt

 

[giggy]

Morning everybody time to get your lazy asses up and moving.

 

[Tattered Old Graywolf]

Wrong!!! If you make Short Term Decisions and screw everybody you don't last very long. Repeat and referral business is the key yo long term success. The sales department sells the first car.....good customer service sells the next one....I wanted customers for life. You don't get that by trying to go everybody. The customers you make the most $$$ from are the ones you keep for a lifetime.

Firm, fair, and friendly was the formula we used in aerospace, which is all about repeat customers, as their numbers are limited.

We didn't try to have the best price, only a fair one based on our costs, we instead strove to have the best product and customer service, as well as work with them to realize their dreams pushing the envelope with new innovations and processes.

Firm because our word is our bond, as well as some customers will try to take advantage of you.

Fair because besides being honorable and equitable, a sense of injustice loses customers fast and invites highly motivated detractors as well as law suits.

Friendly because trust and affinity is a major tipping point, all things being equal. Besides a good product, it is what brings the customer back, even if they pay more.

 

[ROSTERMAN]

 

[user 60570]

a good book to read for sales is Customers For Life , written by an owner of a Cadillac dealership in texas....one thing that stood out to me besides the under promise and over deliver attitude was this , the customer ain’t always right and some customers are better off going down the road to the competition, let them have to deal with the bovine feces

exceeding a customers expectations is a good strategy

 

[ROSTERMAN]

Fargin iguana had the temerity to come waddling across my property.

Sixty-five feet with my Ruger Single Six. Right in the noggin. <-- That ain't a Single Six, but I am still gonna brag.

Being an old pirate (soon I will be lookin' back at 80) -- I am pleased to be able to aim a gun -- if I can remember how to load it.

Walt does the Ruger shoot short rounds , I have BB caps rounds that work great for backyard firing?

 

[Tattered Old Graywolf]

a good book to read for sales is Customers For Life , written by an owner of a Cadillac dealership in texas....one thing that stood out to me besides the under promise and over deliver attitude was this , the customer ain’t always right and some customers are better off going down the road to the competition, let them have to deal with the bovine feces

exceeding a customers expectations is a good strategy

Good points! Crocks are who you want your competition to have for customers and surprise over performance trumps disappointment at underperformance.

Under performance is sometimes hard to recover from. As a production engineer, I was assigned gas turbine nozzle investment casting from WI-52 alloy, that was in dire shape from a quality and order commitment standpoint, and we had the customers production line shut down from lack of parts. A developmental part out of a fussy alloy to cast.

I had all the parts rounded up and delivered to NDT inspection, where I personally inspected them all using FPI, X-ray, and dimensional inspection techniques, after which I broke the part lots into sub lots and wrote individual salvage processing sheets for each part, calling for me to be called night or day any time one was recycled at subsequent inspections.

I gave the sales engineer an aggressive schedule for each part, which no one really believed at that point, and even though I did have to respond to some late night/early morning phone calls and trips to the facility, I delivered more quality parts to shipping than I promised. The customer was back on line and the day was saved.........., or not.

I expected a pleased customer and pat on the back but alas they were furious , because if it was that easy to fix, why didn't we do it before shutting down their gas turbine auxiliary power plant production line???