AluminumMonster
Duke of Errl:)
- Joined
- Mar 2, 2011
- Messages
- 1,299
- Reaction score
- 60
A quote from the FAQS section at Attitude"6. I have not received my goods yet.
If choose standard postage and you do not receive your goods within 21 working days, then please contact us. Once you have done so, we will make enquires into the missing parcel with the relevant postal service, to try and track down your shipment, however if are unsuccessful then we cannot be held responsible for the mail service and your quarrel is with them. If you choose the Guaranteed International, we guarantee your parcel for any event of it not arriving to you, and in the event of you not receiving your parcel we will reship your parcel immediately to the original address provided that we do not receive online confirmation of the delivery of your parcel from the mail service, Exclusions from our guarantee include if you parcel is confirmed as delivered, however you claim to have not received it, in this case you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to at your property our guarantee is also voided if you enter an incorrect address, as it is your responsibility to ensure we have the correct information to ship your parcel to, 99% of parcels arrive through your door however if your parcel requires collecting then this is your responsibility to collect it. "
21 business days.....Then contact us.....
If you try to contact them before 21 days they usually dont respond because they know its still in the mail. Give them a chance for cryin out loud.
If choose standard postage and you do not receive your goods within 21 working days, then please contact us. Once you have done so, we will make enquires into the missing parcel with the relevant postal service, to try and track down your shipment, however if are unsuccessful then we cannot be held responsible for the mail service and your quarrel is with them. If you choose the Guaranteed International, we guarantee your parcel for any event of it not arriving to you, and in the event of you not receiving your parcel we will reship your parcel immediately to the original address provided that we do not receive online confirmation of the delivery of your parcel from the mail service, Exclusions from our guarantee include if you parcel is confirmed as delivered, however you claim to have not received it, in this case you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to at your property our guarantee is also voided if you enter an incorrect address, as it is your responsibility to ensure we have the correct information to ship your parcel to, 99% of parcels arrive through your door however if your parcel requires collecting then this is your responsibility to collect it. "
21 business days.....Then contact us.....
If you try to contact them before 21 days they usually dont respond because they know its still in the mail. Give them a chance for cryin out loud.
