After taking the advise of several others, I contact The Single Seed Centre two more times, not wanting to be a pest but still letting them no I'm not pleased, and my emails are being completely ignored.
Sure, this may have been a good company to do business with at one time, but after this experience, I would have to rate these guys as "rip-offs". Situations change. Staff, owners and management. What once may have been a good thing isn't any longer.
Censoring their feedback should have been my first clue.
BEWARE THESE GUYS! PURCHASE FROM THEM AT YOUR OWN RISK.
There are simply too many other honorable seed banks to risk it.