Moto Man, I've had my daBuddha for a year now, and I love it totally. It runs so cool I can leave it on for hours, just come back and take a hit as needed. I have many times left it on all night long. Never overheated in the morning, as the silver tube cover acts as great insulation.
I would love to have a portable vape for trips and things, for portability, but I mostly vape up sitting here at my computer, so that's where my daBuddha sits.
It was the best investment I made all year. And as for customer service--I have broken the whip 3 times already--by leaving the hose on my lap, forgetting it was there, and turning the chair quickly and rolling away (I'm in a powerchair). It's always my fault, and by the time it pulls out of the vape, it hits my chair on the metal somewhere and shatters. I've had to order new ones each time, and they are not super pricey. Best, they arrive within 3 days, even when I do a weekend order.
I don't know of anyone else who has ever broken a whip--they are pretty darned sturdy. But then, I have one heck of a powerful chair and only two speeds--stop and fast. I am an equipment abuser!
Oh, and I've also pulled the whole unit off the table a half dozen times, it's landed on the floor, and still works the next time I turn it on. If a vap can withstand the abuse I give it, it has to be made of quality components.