Good Morning BHC!
I have to say, it is the UPS that SUCKS around here.... It is always hit and miss whether they will drive up the hill here or pretend that they dont see the LETTER WITH the NUMBER on the package and give it to the folks down the hill that just have numbers. Then there is always the excuse, "when I drive up the hill, my packages get all over the truck", I like that one best. Good luck Duck!